Question 1

What ages does FlagPlay serve?

Accepted Answer

Girls in grades 7–12. The platform is designed end-to-end for middle- and high-school athletes on the road to a college roster spot — no rec leagues, no adult tiers, no recruiting noise from outside the pipeline. (FlagPlay-hosted combines open to grades 5–12.)

Question 2

How is FlagPlay different from Hudl?

Accepted Answer

Three big differences. (1) Free profile — Hudl charges $299/yr per individual athlete on top of your school's subscription; ours is free, you pay only for the inbox + social features (Athlete Pro $9.99/mo). (2) Real "who viewed me" — Hudl's view tracking is paywalled and opaque; we show you the coach's name, school, and timestamp for every view, free. (3) Sport-native — Hudl is a generic video tool; we are built for girls' flag football end-to-end (NCAA Emerging Sport, Olympic LA 2028, 23+ states sanctioned). Public view + like counts on highlights, an in-product trending feed, and athlete-to-athlete follows are all FlagPlay-only.

Question 3

What does Free unlock — and what do I pay for?

Accepted Answer

Free gets you a public profile (1 photo, 1 video) that coaches can find and view, PLUS the full "who viewed your profile" feed and public view/like counts on your reel. Paid tiers (Athlete Pro from $9.99/mo or $79/yr) unlock unlimited photos + videos, hardware-verified stats imports, athlete-to-athlete follows, and — most importantly — the ability to RECEIVE direct DMs from college coaches. Free makes you discoverable and shows you who is watching; the paid tier opens the inbox and the social graph. The NextPlay AI reel editor is a separate $10/mo add-on (or $99/yr) that stacks on any tier.

Question 4

Can I see exactly which coaches viewed my profile?

Accepted Answer

Yes — every verified college coach who opens your profile shows up on your dashboard with their name, school, school logo, and a timestamp. The "Who viewed you" widget is on /dashboard and is free for every athlete. Hudl paywalls this and only shows aggregate counts; we believe the athlete deserves to know who is paying attention. You also get a push notification the first time each day a new coach lands on your profile (toggle in /dashboard/notifications).

Question 5

Do reels show view + like counts like TikTok or Instagram?

Accepted Answer

Yes — every public reel shows a view count and like count right next to the duration. Views are real play-events (not page loads) deduped to one per viewer per day; anonymous viewers count too. Signed-in viewers can like; anonymous viewers see a "Sign in to like" prompt. This is the social proof Hudl never built — coaches see at a glance which reels are getting eyeballs.

Question 6

Can I follow other athletes?

Accepted Answer

Yes, with both sides on a paid tier (Athlete Pro / Duo / Family / Club). Use it to track athletes in your position group, watch your competition's new reels drop, and see who is racking up offers. When someone follows you, you get a notification. Follows are private to the follow graph — there is no public follower wall and no "for you" algorithm. Both-sides-paid keeps the graph high-signal.

Question 7

What is the trending feed on the dashboard?

Accepted Answer

A real-time view-velocity feed: athletes whose profile-view count over the last 7 days exceeded their count over the prior 7, ranked by absolute view delta. It surfaces who is climbing the recruiting boards in girls' flag football right now, across the whole platform — useful for athletes to benchmark and for coaches to discover hot prospects early. It updates live as views land.

Question 8

Can I cancel or change my plan without leaving the app?

Accepted Answer

Yes. /dashboard/billing has direct buttons for Cancel (cancel at period end — you keep access until your renewal date, and your profile drops to Free automatically while your reels stay live), Reactivate (undo a pending cancel), and Change plan (switch Duo ↔ Family ↔ Club with automatic proration). No retention calls. The Stripe Customer Portal is still linked as a fallback for invoice downloads and payment-method updates.

Question 9

What does the $10/mo NextPlay add-on unlock?

Accepted Answer

Unlimited video uploads plus the full AI reel editor in NextPlay: auto-clip the best plays, jersey-number detection, voiceover, and multiple reel formats (Recruiting 5min, Social Vertical 60s, Send-Grandma 30s, Skill-Specific 90s). It stacks on top of any FlagPlay tier. Annual option: $99/yr. One bill via Stripe — the same checkout as the rest of your FlagPlay subscription. Cancel anytime from /dashboard/billing without cancelling FlagPlay itself.

Question 10

How do I sign in to NextPlay — is it a separate account?

Accepted Answer

No separate account. Same FlagPlay email and password. Once you add NextPlay to your billing, an "Open NextPlay" tile appears on your FlagPlay dashboard — clicking it mints a short-lived signed handoff and lands you on NextPlay already signed in. The first click creates the matching NextPlay user under the hood; every click after that is instant.

Question 11

My Duo / Family / Club plan — does NextPlay know how many athletes I have?

Accepted Answer

Yes. The moment you upgrade to Duo (2 athletes), Family (4), or Club (unlimited) on FlagPlay, NextPlay automatically grants the matching number of athlete slots. Buy the plan on FlagPlay, switch to NextPlay, add the kids — done. The cross-product sync runs the second your Stripe webhook fires.

Question 12

Where do reels I make in NextPlay show up?

Accepted Answer

Every reel you publish in NextPlay auto-syncs back to your FlagPlay athlete profile within seconds. You'll see it on your public profile, in /dashboard/reels, and in the reel strip on your athlete page — with a "NextPlay" badge so you know where it came from. No copy-paste, no re-upload. Athletes you originally created in FlagPlay are synced into NextPlay on first sign-in too, so you don't re-enter rosters.

Question 13

Why do coaches pay too?

Accepted Answer

Coach Free is the .edu-verified teaser tier — sign up with your school address and browse the catalog (photo, first name, state, position, class for every athlete). The actual recruiting workflow — full profiles, highlight reels, GPA + school + contact, unlimited recruiting outreach plus the 8-athlete bulk composer, saved searches with a weekly digest, the Kanban board, anti-bias mode, side-by-side compare, and analytics — is Coach Pro ($29.99/mo or $249/yr; multi-staff Coach Program $99/mo). That keeps the platform sustainable without selling parent contact info or charging per-intro fees.

Question 14

How does anti-bias coach mode work?

Accepted Answer

Flip the toggle in your directory view. Athlete name and school are server-side redacted (not a CSS hack) until you commit a thumbs-up, thumbs-down, or film-request rating. Once you commit, identity unlocks for that athlete and the rating is logged for audit — so first-impression bias can't steer recruiting before the numbers do.

Question 15

How does contact with athletes under 18 work?

Accepted Answer

Every coach is verified before they get database access, and every message to a player under 18 lands in that player's guardian queue first. The guardian approves or denies before the athlete ever sees the message. Identity verified, school verified, a gate in front of every conversation — and the athlete or guardian can revoke any coach's DM access in one click, with the action captured in the audit log.

Question 16

Can HS / college flag athletes earn NIL?

Accepted Answer

College: NCAA NIL rules apply once an athlete enrolls at a member institution — including Emerging-Sport rosters. NAIA and NJCAA athletes have their own NIL policies. High school: NIL is state-by-state — most state HSAAs that have weighed in now allow NIL with conditions (no team-logo use, no booster pay-for-play). FlagPlay does not broker NIL deals; we point athletes and parents to the NFHS NIL tracker and each state HSAA rulebook so decisions stay informed and eligibility stays intact.

Question 17

How does FlagPlay connect to the Olympic / national-team pipeline?

Accepted Answer

Flag football debuts at LA 2028 as a 5-on-5 game with six men's and six women's teams of ten players each. USA Football is the U.S. national federation that selects and runs the U17, U20, and senior national-team programs. FlagPlay doesn't pick athletes for the Olympic team — what we do is keep your hardware-verified combine stats and game film in one place so when USA Football scouts open a profile, the numbers are intact and the reels are current. See the Resources page for the full IOC / IFAF / USA Football references.

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